ABS as Your IT Outsourcing Partner: Earning Your Trust 24/7

ABS Associates is first and foremost a service organization: We exist to help your employees and customers remain productive, to respond quickly and expertly to your needs, and to allow senior management to focus on advancing your business goals.

ABS serves clients throughout North America and in 14 countries around the world with a full range of outsourced help desk, desktop, managed hosting, and network support and services. For over 34 years, ABS has provided enterprise-class IT solutions to both large and mid-size businesses. From level one and two help desk support to standardizing software throughout an organization to managing the network infrastructure, ABS is the qualified partner ready to help your company cope with the ever-changing world of technology.

What can you expect when you outsource to ABS?  

  • Improved support for your end-usersHelp Desk Analytics
  • Faster implementation of projects
  • Access to experienced engineers and technicians
  • Cost effective service 24/7
  • Proven methodologies executed with precision
  • Utilization of the latest technologies

ABS increases employee effectiveness by supplying prompt and efficient service. We reduce distractions for management teams so you can concentrate on running your business and meeting strategic objectives.

Our core business is help desk, desktop, managed hosting, and networking support and services. It is the heart and soul of our company and has been since we were founded in 1982. Our U.S. based, certified professionals give you not only intelligent, solid answers to your IT challenges and help solve your technical support issues but also proactively manage your systems.

We are excellent at what we do – our client retention record speaks for itself with a 92% contract renewal rate. In end-user surveys ABS consistently scores above 97%. Giving you – and your employees and customers– the white glove treatment is what we do. You make our jobs possible, and we deeply appreciate the opportunity to earn your trust each and every day.