ABS' Exchange Recovery Analysis and Remediation Program (ERA) is designed to address the challenges concerning Microsoft® Exchange that IT managers face. Through three steps-analysis, remediation, and knowledge transfer-the ERA program helps companies using Microsoft® Outlook implement e-mail recovery best practices. Analysis The first step is to evaluate your organization's ability to recoup from many types of e-mail malfunctions including a single mailbox corruption, a damaged database, or a major hardware failure. By examining the Microsoft® Windows 2000/3 Active Directory Domain, Microsoft Exchange 2003, and your enterprise backup and recovery strategy, ABS will determine your organization's actual recovery window versus expectations. Remediation After identifying gaps in the Exchange environment, ABS will develop, document, and implement the procedures necessary to minimize the downtime of your Exchange server and improve your firm's recoverability success rate. Knowledge Transfer The final step is to train your staff on the full features and functionality of Exchange 2003, including storage group design, utilization, and recovery procedures. Most importantly, ABS will document all processes for easy reference by your team. As a result of the ERA program, your organization will have An objective view of the firm's ability to mitigate and respond to Exchange-related disasters. Recommendations and professional services to address any gaps uncovered. Documented, proven recovery strategies for e-mail. Increased knowledge and awareness of Exchange 2003 to fuel application management and efficiencies. Ability to address new compliance requirements. Quick e-mail restoration from all Exchange failures. Copyright © 1998-2008 ABS Associates, Inc.