Rolling Meadows, IL – When the Help Desk Institute’s Annual Conference & Expo kicks off on March 9, ABS Associates will be there to help CIOs, IT directors, contact center professionals, and other members of the technical support industry understand how to “Reach Beyond the Ordinary.” More than 3,000 people as well as 100 vendors are expected to converge at the Gaylord Texan Resort in Dallas for this year’s event.

“ABS prides itself on providing thought leadership and technical prowess in the help desk industry,” said ABS Director of Business Development Stefan Schurman. “While we are always excited to share what ABS has to offer, we are especially pleased to participate in HDI’s signature event .”

The HDI Annual Conference & Expo is taking place March 9-12, 2008, and will focus on “Reaching Beyond the Ordinary” with sessions devoted to strategic focus, ITIL®, and service excellence. Both Schurman and ABS CTO Tom Mitchell will be on-site at booth #638 in the exhibit hall.

For more information about HDI’s Annual Conference & Expo, visit http://www.thinkhdi.com/HDI2008.

About ABS Associates

ABS Associates, Inc. serves clients across the nation with comprehensive outsourced help desk, desktop, managed hosting, and network support and solutions. For more than 25 years, ABS certified support professionals have expertly delivered IT solutions, helping hundreds of companies control capital expenses and support costs, improve company focus, and increase end-user productivity. ABS help™, the company's Web-enabled knowledge center, allows client firms from around the world to optimize information technology as it relates to their unique businesses. For more information, please visit http://www.abs-inc.com .