National Safety Council Selects ABS |
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Rolling Meadows, IL – ABS Associates today announced a three-year level one help desk services agreement with The National Safety Council, a not-for-profit national public service organization dedicated to protecting life and promoting health. Founded in 1913 and chartered by the U.S. Congress in 1953, the NSC operates under the vision “making our world safer” and collaborates with a network of 40 state and regional chapters to provide trainings, workshops, and other efforts promoting safety. Under the new agreement, ABS will be remotely supporting NSC users nationwide with its Web-based knowledge center, ABShelp™. ABS offers NSC a complete solution that integrates a ticketing system, phone system, knowledge base & FAQs into an online portal for both the engineers and end-users. “We are excited about the ability to provide such comprehensive help desk services to our end-users through ABShelp™,” said Tony Marcucci, Executive Director Information Services. “Not only did ABS come to us with a flexible solution tailored to our unique needs, it also brings years of industry experience to our business relationship.” “We are delighted with this opportunity to work with The National Safety Council—an organization that truly impacts our communities as the voice for safety and health advocacy,” stated ABS CEO Rosemarie Mitchell. About The National Safety Council About ABS Associates |