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Rolling Meadows, IL — Logicalis U.S., a leading provider of high-performance IT solutions, recently teamed with ABS Associates to provide level one help desk services to select clients. The two firms signed a private label help desk agreement under which Logicalis will act as a reseller of ABS's flagship product ABShelp™. "Like most companies in our business, Logicalis found that it needed a complete package offering, particularly for small- and medium-sized businesses that find it most efficient to deal with one vendor or single point of contact," said ABS Chief Executive Officer Rosemarie Mitchell. "With the addition of ABShelp™ to its product offering, Logicalis can fulfill the help desk services required by its existing client base and add depth to its portfolio for new clients." Headquartered in the U.K., Logicalis provides IT solutions comprising the architecture, deployment, integration, and management of networks and systems for more than 5,000 corporate and public sector customers worldwide. As part of its strategy, the firm maintains partnerships with other leading IT vendors, including IBM, HP, and Cisco, to offer best-of-breed products and services. Through the new reseller channel, ABS can penetrate new markets more efficiently and quickly. Logicalis already has added its first client, a biotechnology firm located in Massachusetts, to the ABS help desk, and four additional companies are scheduled to follow in fairly rapid succession. "We are pleased that Logicalis chose ABS to provide world-class help desk services to its clients under the Logicalis corporate umbrella and look forward to a fruitful win-win relationship," said Mitchell. About Logicalis Logicalis is a global provider of high-performance technology solutions. With more than 1,200 people worldwide, Logicalis delivers smart solutions based on specific needs, not the latest IT trend. Logicalis is a division of Datatec Limited (LSE/JSE:DTC), a $3.2 billion multi-national organization listed on the AIM market of the London Stock Exchange and the Johannesburg Stock Exchange. With its international headquarters in the U.K., Logicalis has annualized global revenues of more than $900 million from operations in the U.S., U.K., Germany, and South America. For more information, visit www.us.logicalis.com. About ABS Associates ABS Associates, Inc. is a leading provider of outsourced helpdesk, desktop, managed hosting, and network support and services. For more than twenty years, ABS certified support professionals have expertly delivered IT solutions, helping hundreds of companies control capital expenses and support costs, improve company focus, and increase end-user productivity. ABShelp™, the company's web-enabled knowledge center, allows client firms from around the world to optimize information technology as it relates to their unique businesses. For more information, please visit http://www.abs-inc.com. |
