Rolling Meadows, IL – ABS Associates today announced a three-year level one help desk services agreement with The National Safety Council, a not-for-profit national public service organization dedicated to protecting life and promoting health. Founded in 1913 and chartered by the U.S. Congress in 1953, the NSC operates under the vision "making our world safer" and collaborates with a network of 40 state and regional chapters to provide trainings, workshops, and other efforts promoting safety. Under the new agreement, ABS will be remotely supporting NSC users nationwide with its Web-based knowledge center, ABShelp™. ABS offers NSC a complete solution that integrates a ticketing system, phone system, knowledge base & FAQs into an online portal for both the engineers and end-users.

"We are excited about the ability to provide such comprehensive help desk services to our end-users through ABShelp™," said Tony Marcucci, Executive Director Information Services. "Not only did ABS come to us with a flexible solution tailored to our unique needs, it also brings years of industry experience to our business relationship."

"We are delighted with this opportunity to work with The National Safety Council—an organization that truly impacts our communities as the voice for safety and health advocacy," stated ABS CEO Rosemarie Mitchell.

About The National Safety Council
The National Safety Council is a nonprofit, nongovernmental, national public service organization dedicated to educating and influencing people to prevent accidental injuries and deaths. Members of the NSC include more than 50,000 businesses, labor organizations, schools, public agencies, private groups and individuals. Founded in 1913 and chartered by the U.S. Congress in 1953, the primary focus of the NSC is promoting safety and health in the workplace, in transportation, and in homes and communities. For more information, visit http://www.nsc.org.

About ABS Associates
ABS Associates, Inc. serves clients across the nation with comprehensive outsourced help desk, desktop, managed hosting, and network support and solutions. For more than 25 years, ABS certified support professionals have expertly delivered IT solutions, helping hundreds of companies control capital expenses and support costs, improve company focus, and increase end-user productivity. ABShelp™, the company's Web-enabled knowledge center, assumes the burden of IT support, eliminates distractions, and allows firms around the world to concentrate on achieving strategic business objectives.

 
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