ABS Launches New Subsidiary, BlueStreakIT LLC

On-line PC support services now available to small business/home office market
March 11, 2009

Rolling Meadows, IL – Slow-running computers, a new wireless network, and virus/spyware are just a handful of the issues plaguing the Small Office/Home Office (SOHO) market. But the search for solutions to such IT challenges just became a bit easier. ABS Associates, a nationwide provider of outsourced help desk, desktop, managed hosting, and network support and solutions, this month launched BlueStreakIT, an online support company offering a menu of à la carte services for small and home offices.  For more than 25 years, ABS has served large and mid-sized corporate clients with efficient, flexible, and customized IT solutions; as an ABS subsidiary, BlueStreakIT offers the same high-caliber PC support to the SOHO world.

“When we realized that small businesses and home offices did not have access to cost-effective, easy-to-use IT support, we knew we could help,” said ABS CEO Rosemarie Mitchell. “In launching BlueStreakIT, we’ve created an IT support model appropriate for this underserved market. More importantly, these users now can expect the same customer service and technical expertise ABS’s clients receive every day.”

BlueStreakIT currently offers a list of 17 fixed-price services to help clients set up, secure, and troubleshoot laptops, PDAs, and other devices.  To get started, clients visit www.bluestreakit.com and select the service that best fits their needs. With permission, a BlueStreakIT agent uses remote technologies to take control of the customer’s computer and resolve the designated issue. For example, someone who may ask,  “Why does my computer slow down the longer it is turned on?” can select BlueStreakIT’s “PC Tune Up” to have a technician remove unwanted files and run system optimization programs— and it’s all done over the Web. The pay-per-use model keeps costs to a minimum and every customer receives help from a certified, U.S.-based support professional.

For more information about BlueStreakIT, visit www.bluestreakit.com. If your company has more than 100 PCs and you require IT support, please contact ABS Associates at (800) 840-9208.

About ABS Associates
ABS Associates, Inc. serves clients across the nation with comprehensive outsourced help desk, desktop, managed hosting, and network support and solutions. For more than 25 years, ABS certified support professionals have expertly delivered IT solutions, helping hundreds of companies control capital expenses and support costs, improve company focus, and increase end-user productivity. ABShelp™, the company's Web-enabled knowledge center, assumes the burden of IT support, eliminates distractions, and allows firms around the world to concentrate on achieving strategic business objectives.

 
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