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About Us 2018-01-08T17:10:37+00:00

We Are Your IT Outsourcing Partner

Mechdyne exists to help your employees and customers remain productive, to respond quickly and expertly to your needs, and to allow senior management to focus on advancing your business goals.

We serve clients throughout North America and in 14 countries around the world with a full range of outsourced help desk, managed hosting, and network support and services. We continue to lead the industry with our enterprise-class IT solutions for both large and mid-size businesses. From level one and two help desk support to standardizing software throughout an organization to managing the network infrastructure, our team is qualified and ready to help your company cope with the ever-changing world of technology.

Outsource Your Service Desk

Our client retention rate speaks for itself

0%
contract renewal rate
0%
in end-user survey scores

Benefits of Outsourcing with Us

  • Improved support for your end-users
  • Faster implementation of projects
  • Access to experienced engineers and technicians
  • Cost effective service 24/7
  • Proven methodologies executed with precision
  • Utilization of the latest technologies

Due-diligence

“Thank you for all the time and help you’ve dedicated to [our] important issue. I couldn’t work today if it wasn’t for your diligence and dedication to finding the right solution…Thanks again for putting my mind at ease and your confidence that a solution would be found. You’re the best!”

End-user, Large International Recruiting Firm

Reduced Downtime

“[Mechdyne’s] staff is friendly, and they fix it fast, getting my people back to work quickly.”

Human Resources Director, Ennis Knupp & Associates

Hassle-free Help

“Truly excellent service. As they worked to resolve our issue, they kept me informed all along the way!”

End-user, Career Education Corporation

Clarity

“With [Mechdyne] to manage my help desk needs, I can focus on other strategic projects.”

Director of Applications & Client Services, A Chicago Area Hospital